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Continue to ChatAre soft-hearted people handicapped in business? You have heard a businessman say of someone else, He's all right, but he's too soft-hearted.... To be soft-hearted may be handicapping, in a sense. But on the whole, a soft heart is to be preferred to a hard heart. Hard-hearted, severe, dominating giants sometimes manage to get further and to amass more money. But they get less genuine joy out of life.... It is the hard-boiled employer, not the soft-hearted species, that incites most of our strikes and does most to endanger the harmonious progress of democracy. - B. C. Forbes from https://whatsmyquote.com/quote/are-soft-hearted-people-handicapped-in-business-you-have-heard-a-businessman-say-of-someone-else-he-s-all